WATULINGAS, M. I.; KATUUK, D. A.; LUMAPOUW, H. R.; LENGKONG, J. Development of an Integrated Service Unit Management Model to Optimize Public Services at Universitas Negeri Manado. International Journal of Information Technology and Education, [S. l.], v. 3, n. 3, p. 207–224, 2024. DOI: 10.62711/ijite.v3i3.199. Disponível em: http://ijite.jredu.id/index.php/ijite/article/view/199. Acesso em: 2 aug. 2025.