BATMETAN, J. R. .; MAMONTO, J. V.; MUYU, R. . Evaluation of Incident Management in University using IT Infrastructure Library Framework . International Journal of Information Technology and Education, [S. l.], v. 1, n. 2, p. 103–108, 2022. DOI: 10.62711/ijite.v1i2.48. Disponível em: http://ijite.jredu.id/index.php/ijite/article/view/48. Acesso em: 2 aug. 2025.